Contact Options
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Chat with us
Click the chat icon in the bottom-right corner
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WhatsApp
Message us on WhatsApp
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Call us
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Email us
hello@cactipcs.com or use form below
Service hours: Chat & Email 9:30am–10:00pm daily · Phone Mon–Fri 9:00am–5:30pm (UK time)
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Top questions
Orders & Shipping
How long will it take to receive my PC?
How long will it take to receive my PC?
Build and delivery times vary based on configuration and demand. You’ll see an estimated delivery window at checkout. For the latest timeframes, please see our Help Center.
How can I track my order?
How can I track my order?
Once your order ships, we’ll email tracking details. You can also view status in your account. For steps and troubleshooting, visit our Help Center.
Warranty & Returns
What warranty do CACTi PCs include?
What warranty do CACTi PCs include?
All systems include a comprehensive warranty. Coverage details and terms are outlined in our Help Center.
What is your returns policy?
What is your returns policy?
Returns are accepted in line with our policy. Please review eligibility and steps in our Help Center before initiating a return.
Do you offer finance or payment plans?
Do you offer finance or payment plans?
We may offer flexible payment options. Availability and providers can change — please see our Help Center for current options.
Company information
Trade name: CACTi PCs
Email: hello@cactipcs.com
Physical address:
CACTi PCs Ltd, Whitehouse Vale, Aston Ln N, Preston Brook, Office 16 2nd Floor, Runcorn WA7 3PE, United Kingdom
Phone: 0333 034 1513
Company no: 15232294
VAT no: 472180205
